If you’re a little unsure, then have a look below and see if we’ve already got the answers you need!

General FAQs

General questions about Preen + Clean

Why choose Preen + Clean?

What services do you provide?

I have hard-to-reach windows, can you accommodate?

Security is very important to me. Will I recognise your employees?

I have pets at my property, will this affect you visiting my address?

Do I need to move or remove any items in my garden/property prior to you visiting?

What happens if you are unable to access all of my property?

Can I book a specific timeslot?

What happens if I need to cancel or reschedule my appointment at short notice?

I’m going on holiday/I’m having my property renovated and don’t need my windows cleaned, is that a problem?

What payment options do you offer?

Who should I contact if I have any questions, issues or concerns?

What if I have a complaint?

What happens if my property gets damaged?

How do I cancel services provided by Preen + Clean?

Are you insured?

Window Cleaning FAQs

Questions specficially for our window cleaning service.

Do you clean frames, sills and doors?

What type of equipment do you use?

What is pure water technology?

Will you clean my windows in the rain?

Do you clean all year round?

Why do you leave my windows wet after cleaning?

How often will you clean my windows?

Will the quality of clean improve over time?

Gutter Cleaning FAQs

Questions specficially for our gutter cleaning service.

What equipment do you use?

How do you complete the service?

How long will the service take?

What type of gutters can you clean?

How often should I have my gutters cleaned?

Do you clean all gutters?

Will you leave any mess?

Will I have to wait in all day?

Fascia Cleaning FAQs

Questions specficially for our fascia cleaning service.

What even are Soffits and Facias?

What equipment do you use?

How much does it cost?

How long will it take?

How quickly can you start?

Can you clean all gutters, facias and soffits?

Book your clean online today

We don’t use harmful chemicals or detergents

Just good old, purified and heated northern water

We give your doors, glass, frames and sills a sparkling finish using our eco-friendly hot water window cleaning solution.

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